Posts tagged Amazon

Waterstones deal with Amazon puts Kindle and ebooks instore

Zoe Wood, The Guardian:

Waterstones said it was planning a digital revolution in its stores, with Kindle ereaders on sale for the first time and free wifi, so customers can choose between buying a physical book or downloading it then and there.

This deal is being met with increduility by many in the media, but I think this is a pretty sensible move by Waterstones. I know that I enjoy wandering around Waterstones and browsing through the physical books. I find books that way that I don’t find any other way. But more often than not, having found a book that I want, I then look it up on my iPhone/iPad and download it as an eBook.

If I’m reading this correctly, this deal would seem to imply that when that happens, Waterstones will get a percentage of the sale. So whereas before they got nothing when people like me bought eBooks whilst browsing their physical shelves, now when that happens they will get paid.

They might not get paid a lot, but the last time I checked not a lot is still more than nothing.

The future of eBooks: DRM free?

Charlie Stross:

It doesn’t matter whether Macmillan wins the price-fixing lawsuit bought by the Department of Justice. The point is, the big six publishers’ Plan B for fighting the emerging Amazon monopsony has failed (insofar as it has been painted as a price-fixing ring, whether or not it was one in fact). This means that they need a Plan C. And the only viable Plan C, for breaking Amazon’s death-grip on the consumers, is to break DRM.

If the major publishers switch to selling ebooks without DRM, then they can enable customers to buy books from a variety of outlets and move away from the walled garden of the Kindle store. They see DRM as a defense against piracy, but piracy is a much less immediate threat than a gigantic multinational with revenue of $48 Billion in 2011 (more than the entire global publishing industry) that has expressed its intention to “disrupt” them, and whose chief executive said recently “even well-meaning gatekeepers slow innovation” (where “innovation” is code-speak for “opportunities for me to turn a profit”).

DRM - for those of you who aren’t aware - stands for Digital Rights Management and is essentially a security lock on every book that you buy from Amazon (or Apple) that means that it is locked to you as a user and the eReading device you have. It is what prevents you sharing or giving the book to anyone else. The eBook files are secure and will only work with your username and password on the device (whether Kindle or iOS) you use. It also means that, if you buy a book from Amazon, it won’t work anywhere except on a Kindle or inside a Kindle app. Likewise if you buy a book from Apple; it’ll only work within iBooks.

The publishers demand for DRM on their books has, inadvertently, ended up giving Amazon even more power. If the publishers were to remove DRM from their books then it would break one area of control that Amazon has. It would mean that users would no longer be tied to any particular device; users would simply own the digital version of the book and be free to use it on any device they choose. And they would be able to purchase those DRM free books from a much wider array of sources; it wouldn’t have to be via the Amazon Store.

Update

John Gruber has added a response to the original article:

I think he’s right, but I don’t think it’s going to happen. DRM is a religion for old-school media executives. Rational thought could, but won’t, lead them to this solution because they’re starting with an unshakable irrational bedrock assumption: that there can exist a technical solution to defeat piracy. Their belief in DRM is a matter of faith, not logic.

If I’m wrong though, and the publishers see the light of day and start selling DRM-free ePub books, I think that’d be a win for Apple, in the same way that dropping DRM from music has helped, not hurt, Apple’s music business. Amazon is the one whose Kindle devices and apps do not support DRM-free ePub books.

The Justice Department just made Jeff Bezos dictator-for-Life

Jordan Weissmann in The Atlantic:

By shackling publishers, the Justice Department is only ensuring one half of a free market. It’s hard to imagine that bodes well for anyone long term, even if it means low prices today. 

It’s seems the real consensus is that the only winner from the US Government suing Apple and the big five publishers is Amazon. Who knew a government would go so far out of its way to aid a company who already holds a monopoly.

Apple finally speaks up about accusations of collusion with publishers

Apple spokesman Tom Neumayr:

The DOJ’s accusation of collusion against Apple is simply not true. The launch of the iBookstore in 2010 fostered innovation and competition, breaking Amazon’s monopolistic grip on the publishing industry. Since then customers have benefited from eBooks that are more interactive and engaging. Just as we’ve allowed developers to set prices on the App Store, publishers set prices on the iBookstore.

US government is ensuring Amazon have an even stronger monopoly over books

David Steitfeld in the New York Times:

As soon as the Department of Justice announced Wednesday that it was suing five major publishers and Apple on price-fixing charges, and simultaneously settling with three of them, Amazon announced plans to push down prices on e-books. The price of some major titles could fall to $9.99 or less from $14.99, saving voracious readers a bundle.

But publishers and booksellers argue that any victory for consumers will be short-lived, and that the ultimate effect of the antitrust suit will be to exchange a perceived monopoly for a real one. Amazon, already the dominant force in the industry, will hold all the cards.

This is my concern. In the short-term, the DoJ’s suing of Apple and five major publishers is a win for both Amazon and consumers. Amazon are free to charge whatever they want, and consumers will pay less for books as a result. But the long-term outcome of this is that all the power will end up in Amazon’s hands. And that puts them in a position to manipulate and bully. Which, interestingly, has already started to happen with a growing number of independent publishers complaining about how Amazon has been treating them.

So whilst the behaviour of Apple and the big five publishers may have been wrong, the problem with the route the DoJ is taking is that it plays completely into the hands of Amazon and only serves to increase the power and influence of the company which already has the most power and influence.

In other words, the DoJ, by suing Apple et al for anti-competitive behaviour, is going to make the industry far less competitive, not more. And that won’t be good for us consumers further down the line.

U.S. Sues Apple, Publishers Over E-Book Pricing

Chad Bray and Brent Kendall reporting for the Wall Street Journal:

The U.S. filed an antitrust lawsuit Wednesday against Apple Inc. AAPL +0.89% and five of the nation’s largest publishers, alleging they conspired to limit competition for the pricing of e-books.

The lawsuit, filed in Manhattan federal court by the U.S. Department of Justice’s Antitrust Division, alleges Apple and the publishers reached an agreement where retail price competition would cease, retail e-books prices would increase significantly and Apple would be guarantee a 30% “commission” on each e-book sold.

I’m somewhat torn over this. I want books to be as cheap as possible and yet I also want a sustainable publishing industry.

Also, it seems somewhat ironic that the one company with a real monopoly when it comes to books and ebooks - Amazon - is not being looked into at all. Amazon’s power meant that it was able to keep forcing prices lower and lower and this deal the publishers made with Apple was their way of regaining some control.

The truth is that neither position is ideal. The publishers shouldn’t be able to remove all pricing power from retailers but, at the same time, neither should Amazon be able to force the value of books lower and lower and eventually completely undermine the book publishing industry.

Amazon trying to rewrite the rules of publishing

This is an interesting article that doesn’t put Amazon in a very good light. It’s both a fascinating and uncertain time for books and publishing and Amazon’s tactics - and their fast approaching monopoly - should be something that makes all book lovers nervous. Amazon don’t seem to have had much close, investigative reporting done by the media, and very little negative reporting at all. They’re still somewhat of a media darling. But I for one hope that they don’t get a free, unchallenged waltz into a position of monopoly status when it comes to books. We need there to be healthy competition.

Some thoughts on on purchasing TV shows

I’ve been thinking a lot lately about the best ways to buy TV shows. And I say ‘best’ (rather than cheapest) deliberately. There a lots of TV series that I really want to watch. Mad Men, The West Wing and Dexter are just three examples. But what is the best way for me to buy and watch these shows?

Before that, let me explain my context. I have an Apple TV device and also have been going through the pain-staking process of digitising all of my film and TV content. Yes, I’ve been copying every DVD I own and creating a digital file to go into my iTunes library. The end result of this is that I can now stream every film and TV show I own directly to my television. I love this. It’s so convenient.

Not only that, I can pick up my laptop, go anywhere in the world, and I have all the films and TV shows I own right there with me. (I have a big harddrive.) I’m genuinely happy that I took the time to get setup like this. But, I’ll be honest, it’s taken close to six months. And I’m still not completely finished.

Which brings me to purchasing future films and TV shows. Thanks to iTunes, I can buy a lot of films and TV series directly and simply download the files to my hard drive. There’s no need to spend hours copying physical DVD’s. So, no brainer right? Buy all my films and TV content from iTunes and save myself the hassle. In theory, yes. But there’s a caveat. More often than not, it is possible to buy the physical DVD for less (sometimes significantly less) then it costs to download from iTunes.

So, up until now, unless the download cost has been only marginally more than buying a physical DVD, I’ve tended to stick with physical DVD’s. I can’t justify the extra expense.

But then, just last week, Apple added a new feature: the ability to download previously purchased TV shows to any of my Apple devices. Before this, you downloaded the programs onto your harddrive and they would then solely be stored on your harddrive. This addition means that, effectively, iTunes now serves as a digital locker for all my TV content (not films currently). So, theoretically, I could delete all the TV shows I’ve bought from iTunes from my harddrive and save myself LOTS of harddrive storage. And then, when I want to watch something I’ve bought, I can simply (re)download it - whether that be to my computer, Apple TV, iPhone or iPad.

This is making me reassess purchasing TV content from iTunes. I still don’t like the thought of paying more for something than I can get it elsewhere. But when you factor in that part of that extra cost now means I don’t have to copy the DVD myself AND Apple will store the shows for me in the cloud and enable me to watch them on any of my iDevices, it makes me think that I’d be prepared to pay something extra for this convenience.

How about a quick comparison though? Let’s take those three shows I mentioned. How much would they cost on DVD compared to purchasing them from iTunes?

The West Wing

Amazon: Seasons 1 - 7 boxset - £48.99
iTunes: Seasons 1-7 £99.93

Mad Men

Amazon: Seasons 1 - 4 boxset - £44.99
iTunes: Seasons 1 - 4 - £60.96

Dexter

Amazon: Seasons 1-5 boxset - £52.97
iTunes: Not available

Of those three options, only one is close to viable. I really couldn’t justify paying double for The West Wing. That’s crazy pricing. With Mad Men, I think that I probably would look to buy that via iTunes, though even that is at the very upper limits of how much more I’d be prepared to pay. And, thanks to the stupidity of TV executives, Dexter isn’t even available.

So even with the addition of a digitial locker, pricing and availability of content is still holding me back from doing what I really want to do. It’s a shame. I do tend to keep my eyes open for when there are iTunes offers around and grab them but, other than that, I’m going to be left hoping that Apple hurries up and sorts out its pricing for film and TV content. It’s just not viable in most instances.

Update

When you do manage to catch a good deal, iTunes can actually be the cheaper option. Right now for example, the first eight series of Spooks are available to download for £4.99 each. The physical DVD on Amazon costs just under a tenner each. Also, take Downton Abbey, the pricing for series one and two is completely comparable with the physical DVD costs. So, if you see something on iTunes at the right moment, you can get yourself a good deal. But the pricing seems to change a lot. Prices will drop for a short while before returning to higher prices pretty quickly.

Amazon Kindle Fire vs. iPad 2

If you’re deciding between a Kindle Fire and an iPad, make sure you view this comparison chart and not just the (very selective) Amazon version.

Amazon gave zero thought to kids using the Kindle Fire

Mitch Lipka:

St. Louis area software engineer Lance Durham says he decided to get a couple of Kindle Fires to give as presents to his children. He was loading some games before wrapping them and realized he couldn’t turn off the single-click ordering, which charges his credit card.

“There was no password or pin, nor any kind of confirmation - the purchase immediately went through,” he says.

So Durham called Amazon and says he was told the ordering from Amazon could not be disabled, and the company suggested he “deregister” the device after every purchase. That, he says, caused the downloaded apps to stop working.

He returned the tablets.

I can’t believe that they didn’t think kids would be playing around with these devices and have nothing in place to stop them buying endless apps! Still, it should be a pretty quick software update they can roll out you’d hope.

Android's app platform soon to be more closed than Apple's?

Marco Arment:

By putting your app in the Amazon Appstore, you’re giving up a lot more control than Apple asks of us [iOS developers]: you’re giving up the ability to set your own price and control your app’s description, among many other restrictions. By comparison, it makes Apple look almost… open.

One of the biggest draws to the Android platform, the “open” Android Market, has just been sidestepped and made largely irrelevant for tablets. If the Fire sells anywhere near its target volumes, Amazon has hijacked the Android app retail channel for the long term: most sales of Android tablet software will be through the Amazon Appstore, and if your app isn’t there, it’s effectively invisible to the Android tablet user base.

Marco Arment is the creator of Instapaper, a hugely popular app for iPhone and iPad (though it also works on Kindle’s). He definitely makes some very interesting observations. If Amazon’s tablet is a huge hit, then any other Android tablet is probably as good as dead. And what if, as rumoured, Amazon come about with a phone soon too?

This is definitely an interesting scenario Google finds itself in with its Android platform. The more successful Amazon is with a forked version of Android, the less control Google has over it’s own thing.

Kindle Fire review

Joshua Topolsky at The Verge reviews the new Kindle Fire tablet by Amazon:

If you’re thinking about getting the Fire, you have to decide not just whether you want a tablet, but what kind of tablet you want. This isn’t an iPad-killer. It has the potential to do lots of things, but there are many things I have yet to see it do, and I wonder if it will get there given the lean software support. It’s my impression that Amazon believes that the Fire will be so popular that developers will choose to work on its platform rather than on Google’s main trunk of Android, but that’s just a theory right now.

Still, there’s no question that the Fire is a really terrific tablet for its price. The amount of content you have access to — and the ease of getting to that content — is notable to say the least. The device is decently designed, and the software — while lacking some polish — is still excellent compared to pretty much anything in this range (and that includes the Nook Color). It’s a well thought out tablet that can only get better as the company refines the software. It’s not perfect, but it’s a great start, and at $200, that may be all Amazon needs this holiday shopping season.

If I was to summarise Joshua’s review it would be with the word ‘ok’. And that may be enough for many.

Thoughts on the new (keyboard-less) Kindle

My problem with the Amazon Kindle device to-date as been simple: it’s hideously ugly. Beauty isn’t everything, but - to me - it does matter. I’m not an Apple fan simply because they make beautiful products of course; it’s because they combine beauty and function so seamlessly. The Amazon Kindle has until now only done a great job on function.

The keyboard in particular is quite frankly horrible. It takes up loads of space, is hardly ever used, and feels horribly cheap.

Which brings me to the updated Kindle device Amazon announced last week.

In short, I like it.

It’s a much cheaper device and will still not come close to the build quality of an iPad, but it looks so much better sans keyboard.

Finally Amazon, you have me interested.

How disruptive will the Kindle Fire really be?

Horace Dediu at Asymco:

The margins for Kindle content are thin. Very thin. Apple runs its content business at break even though it transacts billions of items per month. The amount of content that needs to pass through the Kindle ecosystem (with lower prices than Apple charges) will need to be astronomical to make it profitable on the shortened cycle time the iPhone enjoys. Thus the Kindle is likely to languish in a leisurely update cycle with users encouraged to hang on to their devices for years.

This a great piece that’s well worth reading in full. So many relevant points about the viability of the new Kindle Fire as being truly disruptive at the low end of the tablet market.

So, is the new Kindle Fire a genuine iPad challenger?

Amazon have just announced their new (though long-time expected) tablet device. It is the latest in a long line of products that have tried to jump on board the tablet market that Apple’s iPad has opened up. No other product has managed to capture the public’s imagination though. Will the Kindle Fire succeed where others have fallen so far short?

Before answering that question, it is worth clarifying the strengths and weaknesses of the Kindle Fire when compared to the iPad. It seems to me that the Fire has two clear strengths: price and content. The launch price is $199 - a full $300 less than the iPad. And, unlike Samsung, Blackberry, and Motorola, Amazon actually has great content (movies, books, magazines, etc) that will be available on the Fire devices. This puts Amazon on a level basis as Apple who also offer great access to media on the iPad.

So, on content (excluding apps) I’d call it even, but on price clearly Amazon is the winner. (It’s worth noting though that Amazon will almost certainly be taking a loss on each Kindle Fire sold and will need to sell lots of them - and have people buy lots of content - for it to be a viable venture.)

It would be easy to jump straight in and reach a conclusion at this point (as some articles seem to already be doing) and assume that lower price and content mean the iPad is now doomed and the Kindle Fire will soon take the world by storm. But it is worth comparing the devices themselves too.

And this is where Apple is still leagues ahead. If you want to make a video call on your Kindle Fire, you can’t - there’s no camera. If you want to look at the photos you have on your Fire on your television, you can’t. If you want to start watching a film or a YouTube clip on your tablet and then transfer it to your TV, you can’t. If you want a decent sized screen, you’ll find the Kindle Fire is 3” smaller than the iPad. If you want a full library of optimised apps, you won’t have that if you don’t have an iPad. I could go on.

There’s also no doubt in my mind that Amazon are choosing to focus more the consumption side of the tablet market. They want to you to read, watch, and surf. Everyone thought that was all the iPad would be for but time has proven that people are using iPads in all kinds of creative ways. And the iPad seems better equipped to handle that than the Kindle Fire.

To tie this all together, I do think the Kindle Fire will be a BIG hit. I think lots of people will love the price and be more than happy with what it does. But will that be at the expense of Apple? I think, for the most part, not. I think this will kill off all other Android based tablet contenders and the Fire will become the hit tablet alternative to the iPad. But I don’t think Apple are going to be quaking in their boots as one idiot commentator suggested. It is great to see a genuine competitor emerge and you can be sure that this will help bring the iPad price down. But, ultimately, I think the world we live in today is a world in which both the Kindle Fire and the iPad will thrive.

Great job Amazon.

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